**Last updated on: February 9, 2025**

We welcome you to the Dokkan Multi-Vendor Store and thank you for your trust in us. We place great importance on your privacy and are committed to protecting your personal data in accordance with best practices and legal standards. This policy explains how we collect, use and share information when you use our website and services.

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### **1. Information we collect**

When you use the Dokkan Store, we may collect the following information:

– **Personal Information**: Such as name, email address, phone number, and shipping address.
– **Payment information**: Such as credit card or bank account details (stored and processed by secure payment providers).
– **Login information**: Such as username and password.
– **Activity information**: Such as searches, products viewed, and order history.
– **Technical information**: IP address, browser type, and operating system.

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### **2. How to use the information**

We use the information we collect for the following purposes:

– Order and payment processing and technical support.
– Improve the user experience and personalize offers and suggestions.
– Communicate with you about updates, promotions and new services.
– Protecting our site and preventing fraud or illegal activities.
– Compliance with legal and regulatory requirements.

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### **3. Information sharing**

We do not sell or share your personal information with third parties except in the following cases:

– **Service Providers**: We may share data with shipping partners, payment gateways, and technical support providers to help us provide services.
– **Legal Compliance**: When you need to comply with laws or respond to legal requests from government agencies.
– **Protection of Rights**: When it is necessary to protect our rights or prevent fraud or security risks.

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### **4. Users’ rights**

You have the right to:

– Request to correct or update your personal information.
– Request that your account and information be deleted from the database.
– Withdraw from promotional communications at any time.
– Access and request a copy of the data we hold about you.

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### **5. Information security**

We use advanced security measures to protect your personal data, including encryption and intrusion protection measures, and ensure that your information is not accessed unauthorized.

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### **6. Cookies**

Dokkan Store uses cookies to improve your browsing experience, analyze user behavior, and deliver personalized content. You can adjust your browser settings to disable cookies, but this may affect the functionality of the website.

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### **7. Amendments to the Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend reviewing it periodically.

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### **8. Contact Us**

If you have any questions about our privacy policy, you can contact us via email: **Info@dokkan.io**

**By using the Dokkan Store, you agree to this Privacy Policy.**